Terms of Service

1. What Communally is (and isn't)

Communally is a platform that connects local job seekers (15+) with hirers (18+) so they can arrange and complete work together — gardening, tutoring, pet care, moving, and similar. We are not your employer, not the employer of anyone you meet through the app, and we don't supervise jobs. You're responsible for the people you meet, the work you agree to do, and your own safety. Always use good judgment, and call emergency services (911) if something goes wrong.

2. Eligibility

• You must be at least 15 years old to use Communally.
• To post jobs (be a hirer), you must be 18+ and complete identity verification through Stripe.
• To accept jobs (be a seeker) under 18, your parent or legal guardian must approve your account through the in-app approval link before you can use the app.
• Account creation requires a real Apple ID or Google account. One account per person.

3. Your account

You're responsible for everything that happens on your account. Use a strong sign-in method (Sign in with Apple or Google), don't share access, and tell us right away if you suspect someone else got in. Communally accounts are personal — don't transfer or sell them.

4. What you post

You retain ownership of the photos, descriptions, messages, and other content you post. By posting, you give Communally a non-exclusive license to display that content inside the app so it works as intended. You're responsible for what you post — make sure it's accurate, legal, and doesn't infringe anyone else's rights.

Don't post:

• Illegal jobs or services (e.g., drugs, weapons, anything regulated you're not licensed for)
• Adult content, sexual services, or anything that exploits minors
• Hate speech, harassment, threats, or content targeting people based on identity
• Spam, scams, or false claims about yourself or the work
• Other people's personal information without their permission

5. Jobs and payments

• The hirer pays the agreed amount through Stripe before the job. Funds are held in escrow and released only after both sides confirm completion via the in-app PIN exchange.
• Communally charges a small platform fee (currently 5% of the job amount) plus standard Stripe processing fees. Your breakdown is shown before you pay.
• Workers are independent — not employees of Communally or the hirer. You're responsible for your own taxes; for US workers, Stripe will issue a 1099 if required by IRS thresholds.
• Refunds and disputes are handled case-by-case. We aim to be fair, but for genuine fraud or no-shows you should reach out via the in-app report flow.

6. Safety

Communally provides safety tools (PIN-verified job start/end, optional evidence recording, emergency contacts, in-app reporting), but these don't replace good judgment. Meet in safe public places when reasonable, tell someone where you're going, and don't accept work that feels unsafe. If you're in danger, call 911 or your local emergency number first, then report inside the app.

7. Conduct

Don't use Communally to harass, threaten, defraud, stalk, or harm anyone. Don't try to circumvent the platform — for example, by paying or being paid outside the app to dodge our fees and protections. Don't impersonate other people. Don't reverse-engineer the app.

Violations can result in warnings, account suspension, or permanent ban. We may also report unlawful activity to authorities.

8. Termination

You can delete your account anytime: Profile → Delete Account. We can suspend or terminate your account if you violate these Terms or behave in ways that put others at risk. Some data (payment records, consent records for minors, safety reports) is retained as required by law.

9. Disclaimers & limits

The app is provided "as is" without warranties of any kind. We don't guarantee jobs will be available in your area, that any specific person will accept your job, or that any particular outcome will happen. To the maximum extent allowed by law, Communally's total liability for any claim arising from the app is limited to the platform fees you paid in the last 12 months.

10. Governing law & disputes

These Terms are governed by the laws of the State of California, USA. Any dispute that can't be resolved informally will be handled in the state or federal courts located in San Francisco County, California, unless your local consumer-protection law gives you a different right.

11. Changes

We may update these Terms. If changes are material, we'll update the date at the top and notify you in-app or by email before the changes take effect. Continuing to use the app after that means you accept the new Terms.

12. Contact

Questions, reports, or legal notices: communallyapp@gmail.com.